Privacy Policy

At Human Orthocare, we are committed to protecting your privacy and safeguarding your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or purchase our musculoskeletal health products.

1. Information We Collect

We may collect the following types of information:

  • A. Personal Information: Full Name, Contact Number, Email Address, Billing & Shipping Address, Age / Date of Birth, and Secure Payment Details.

  • B. Medical Information: Uploaded prescriptions, bone/joint health details voluntarily shared by you, and order history of medications.

  • C. Technical Information: IP address, Browser type, Device information, and Cookies/usage data.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orthopedic medication orders.

  • Verify prescriptions for specialized drugs (where required).

  • Provide dedicated customer and technical support.

  • Improve website functionality for a better user experience.

  • Send order updates, tracking details, and health-related notifications.

  • Note: We do not sell, rent, or trade your personal or medical information to third parties.

3. Medical Confidentiality

We understand that orthopedic and recovery information is sensitive. All medical data and prescriptions are handled with strict confidentiality and shared only with:

  • Licensed pharmacists and fulfillment partners.

  • Authorized orthopedic healthcare professionals.

  • Regulatory authorities (if legally required).

4. Cookies Policy

Our website uses cookies to enhance your browsing experience, remember preferences, and analyze traffic. You can disable cookies through your browser settings, though some features may then be limited.

5. Data Security

We implement industry-standard security measures including:

  • SSL (Secure Server Encryption) for all data transmissions.

  • Restricted data access to authorized personnel only.

  • Secure payment gateway processing.

  • Regular system monitoring and security audits.

6. Third-Party Services

We may utilize trusted third-party services for payment processing, shipping/logistics, and website analytics. These providers have their own privacy policies, and we recommend reviewing them.

7. Your Rights

You have the right to access your personal information, request corrections to inaccurate data, or request deletion of your data (subject to legal/regulatory requirements).

  • To exercise these rights, contact us at: humanbiolifeindiapvt.ltd@gmail.com

8. Children’s Privacy

Our website is intended for individuals 18 years of age and older. We do not knowingly collect personal information from minors.

9. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy or your data, please contact:

  • Email: humanbiolifeindiapvt.ltd@gmail.com

  • Phone: +91-6293361749